Managing billing in Stripe
Update cards, change cycles, cancel subscriptions via the Stripe portal.
PageFork uses Stripe for payments. Sensitive billing actions (updating cards, cancelling subs, managing tax IDs) happen in Stripe’s customer portal, not inside PageFork. Here’s how to get there.
Getting to the portal
Several entry points, all leading to the same place:
- Account → Update billing info. Goes to the portal’s billing info view.
- Billing → Subscriptions tab → Manage All in Stripe. Portal, top-level.
- Billing → Subscriptions → ⋯ menu → Cancel subscription. Portal, pre-filtered for cancellation of that specific subscription.
Each link opens Stripe in a new tab. You’re already authenticated — no need to log in to Stripe separately.
What you can do in the portal
- Update payment method. Swap to a new card; set a default; remove old cards.
- Change billing cycle. Switch monthly↔yearly; Stripe pro-rates.
- Cancel subscription. Ends at the period end; you can uncancel before then.
- Resume a cancelled subscription. If you’re still in the period and change your mind.
- Download invoices. All of them in one place.
- Update billing details / tax ID. Address, company, VAT number.
Cancelling a subscription safely
- Confirm which site the subscription is for — the portal lists them by product name, which includes the site.
- Click Cancel on the right subscription.
- Confirm.
Status becomes cancel at period end. The site keeps serving until the period ends. If you want the site down immediately, also unpublish it.
Deleting cards
You can only delete a card if it isn’t the default for any active subscription. Set a new default first, then delete the old one.
Multiple sites, one card
By default all your subscriptions charge the same card. That’s set per subscription in Stripe’s portal, so you can split: e.g. agency projects on a company card, personal projects on a personal card.
Tax IDs / VAT
Add a VAT number (or other tax ID) in the portal’s Billing details section. Future invoices include it automatically; already-issued invoices aren’t retroactively modified.