Publishing

Unpublishing

Take a site offline without deleting it.

Unpublishing takes a site off the public internet but keeps everything — the chat history, every version, the custom domains — intact. You can republish later with one click.

How to unpublish

  1. In the editor toolbar, open the menu next to Republish.
  2. Click Unpublish.
  3. A confirmation dialog appears. Optionally tick Remove custom domains if you also want to disconnect any domains attached to this site.
  4. Confirm.

Within seconds, the public URL (subdomain and any custom domains still attached) returns a “not found” page.

When to unpublish

  • Launching soon? Keep the site unpublished while you iterate.
  • Campaign ended? Unpublish once the page has served its purpose.
  • Migrating? Unpublish before switching domains between sites.
  • Cancelling hosting? Unpublish first, then cancel the subscription. See Hosting subscriptions.

What happens to…

  • Your chat history and versions. Untouched. Reopen the site in the editor any time.
  • Your custom domain. Stays attached unless you tick “Remove custom domains”. An unchecked domain keeps its DNS binding but serves nothing until you republish.
  • Form submissions. Existing submissions stay in the inbox. New submissions can’t happen because the form is no longer served.
  • Your hosting subscription. Not cancelled. Unpublishing only takes the site off the internet. You still pay for hosting unless you also cancel — see Managing billing in Stripe.

Republishing later

Just click Republish in the editor. The latest version is pushed live again and your subdomain (and any still-attached custom domains) starts serving it.

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