Unpublishing

Unpublishing takes a site off the public internet but keeps everything — the chat history, every version, the custom domains — intact. You can republish later with one click.

How to unpublish

1. In the editor toolbar, open the menu next to Republish.
2. Click Unpublish.
3. A confirmation dialog appears. Optionally tick Remove custom domains if you also want to disconnect any domains attached to this site.
4. Confirm.

Within seconds, any custom domains still attached return a “not found” page.

When to unpublish

• Launching soon? Keep the site unpublished while you iterate.
• Campaign ended? Unpublish once the page has served its purpose.
• Migrating? Unpublish before switching domains between sites.
• Stopping for good? Cancel the site’s plan instead (or as well). A cancelled site stays live until the end of the period you’ve paid for, then it’s unpublished automatically. Unpublish too if you want it offline right away. See Basic and Pro plans.

What happens to…

• Your chat history and versions. Untouched. Reopen the site in the editor any time.
• Your custom domain. Stays attached unless you tick “Remove custom domains”. An unchecked domain keeps its DNS binding but serves nothing until you republish.
• Form submissions. Existing submissions stay in the inbox. New submissions can’t happen because the form is no longer served.
• Your site plan. Not cancelled. Unpublishing only takes the site off the internet. You still pay for the plan unless you also cancel it: Billing → Subscriptions, then ⋯ → Cancel subscription on the site’s row. See Basic and Pro plans.

Republishing later

Just click Republish in the editor. The latest version is pushed live again and your custom domains start serving it.

If unpublishing removed your last domain, reconnect and verify one first — publishing needs a verified custom domain. See Connecting your domain.

Next

• Publishing overview
• Changing or removing a domain
• Basic and Pro plans