Deleting your account

If you’re leaving PageFork for good, you can delete your account yourself — as long as you don’t have any active subscriptions.

Before you delete

Deletion is permanent. We recommend doing each of these first:

1. Export anything you need. Export form submissions to CSV for each site you want to keep records of.
2. Unpublish published sites. See Unpublishing. This is strictly optional — deletion will take them down anyway — but it’s cleaner.
3. Cancel every active subscription. See Managing billing in Stripe. Active subs block deletion.
4. Remove DNS records at your registrar for any custom domains that point at PageFork. Domains keep their DNS bindings until you clean them up.

Where to delete

1. Open Account from the sidebar → user menu.
2. Scroll to the Danger zone.
3. Click Delete account.
4. Confirm in the dialog.
5. You’re signed out immediately.

If you have active subscriptions, the Delete button is disabled with an explanation. Cancel the subs first.

What gets deleted

• Your profile and authentication credentials.
• All your sites (chat history, versions, drafts, published copies).
• All form submissions you’ve received.
• All files you’ve uploaded.

What’s kept

• Invoices and payment records required by law for accounting (we retain them per legal requirements).
• Anonymised product analytics (e.g. “a user generated a site” with no personal data).

Timing

• Immediate. Your account is unusable within seconds.
• Data purge: your data is removed from primary storage right away and from backups within our normal backup retention window.

If deletion fails

Most commonly: an active subscription the system didn’t expect. The error message names the blocker. Fix it, then retry. If you’re stuck, contact support.

Next

• Managing billing in Stripe
• Unpublishing
• CSV export