Forms not receiving
Submitted a test and nothing arrived? Here's where submissions usually get lost.
If you submit a test entry and it doesn’t show up in the Submissions inbox (or the email notification never arrives), work through this list.
Is the site actually published?
Forms only accept submissions on a published site. If you submitted the form from inside the editor preview (in Interact mode), the preview isn’t a submission endpoint — it’s a render sandbox.
To test forms, publish first, then submit from the real live URL.
Is the form on the current published version?
You added the form, but did you republish? Edits are not live until you click Publish / Republish.
- Confirm the form is visible in the editor preview.
- Click Republish.
- Open the live URL in an incognito window.
- Submit again.
Check the inbox filters
On the Submissions page, make sure:
- No site filter is hiding the submission (e.g. you filtered to a different site).
- No form filter is limiting the view.
- You’re on page 1 of the table.
Click Clear filters if available, or manually set “All sites” and “All forms”.
Check email spam / filters
Email notifications can end up in spam, especially for the first few submissions on a new account. Check:
- Spam / Junk folder.
- Promotions tab (Gmail).
- Any custom rule that might auto-archive PageFork emails.
Add the PageFork notification sender to your contacts / safe senders so future notifications arrive reliably.
Is the “notification email” the right address?
Notifications go to the email on your PageFork account. If that’s not the inbox you check:
- Update your account email — see Your profile.
- Or set up forwarding from your account email to where you actually read mail.
Is the form using a third-party embed?
If you asked PageFork to embed a third-party form (Typeform, Tally, Mailchimp, HubSpot…), submissions go to that provider, not to PageFork’s inbox. Check the provider’s dashboard.
Is rate-limiting blocking submissions?
Anonymous form submissions are rate-limited to prevent abuse. If you’re submitting many test entries from the same IP in a short window, some may be rejected. Wait a minute and retry.
Still nothing arriving
Contact support with:
- The live URL.
- The form name / page.
- Approximate time of a test submission.
- What you submitted.